ICT
ICT is no longer a support service, it has become a key enabler for the development, delivery and transformation of corporate services, improving efficiency and enhancing the customer journey.
Supporting over 15000 requests per annum, our team of trained and certified ICT staff offer specialist services across our Client Councils and the Company itself. Delivering a range of ICT disciplines from core technical skills to web application development, we have the strategic and operational skills to support even the most complex of organisations.
With combined Public Sector experience in excess of 250 years, our ICT provision is delivered by experts with real world knowledge of the challenges and difficulties being faced on a daily basis. Our vision is to be at the forefront of delivering high quality, accessible, secure and efficient ICT services to the Public Sector. Achieving a customer satisfaction score of 98.06% demonstrates our customer-centric approach to service delivery.
Enjoying an average of 96.73% for our key performance indicators for our Client Councils, our focus on delivering outstanding performance is our highest priority.
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